Payment Policy

Overview

At Kikaline, we want your shopping experience to be safe, simple, and secure. This page explains the payment methods we accept, how your payment is processed, and what to expect after your purchase.

Accepted Payment Methods

We accept the following payment methods at checkout:

Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

All accepted payment methods are displayed at checkout. We do not accept cash, checks, money orders, bank transfers, or cryptocurrency at this time.

Payment Security

Your payment security is our top priority. All transactions on kikaline.com are protected by:

  • SSL Encryption (HTTPS) — All data transmitted between your browser and our website is fully encrypted
  • PCI DSS Compliance — Our payment processing meets the highest industry standards for handling card data
  • Secure Payment Gateways — We use trusted third-party payment processors. Kikaline does not store your full card details on our servers at any time

You can shop with confidence knowing your financial information is always protected.

When You Are Charged

Your payment is charged at the time you place your order, not at the time of shipment. By completing checkout, you authorize Kikaline to charge the full order amount to your selected payment method.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email at the address you provided at checkout. This email will include:

  • Your order number
  • A summary of the items ordered
  • Your shipping address
  • The total amount charged

If you do not receive a confirmation email within 1 hour of placing your order, please check your spam or junk folder. If it is not there, contact us at support@kikaline.com.

Failed or Declined Payments

If your payment is declined, your order will not be processed. Common reasons for a declined payment include:

  • Incorrect card number, expiry date, or CVV
  • Insufficient funds
  • Your bank flagging the transaction as suspicious
  • Billing address mismatch

If your payment fails, please double-check your details and try again. If the problem persists, contact your bank or try a different payment method. You are also welcome to contact us at support@kikaline.com for assistance.

Currency

All prices on kikaline.com are displayed and charged in US Dollars (USD). If you are paying with a non-USD card, your bank or payment provider may apply a currency conversion fee. Kikaline is not responsible for any foreign transaction fees charged by your bank.

Taxes

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and local tax regulations. The final amount charged to you will include any applicable taxes.

Promotional Codes & Discounts

If you have a valid promotional or discount code, enter it at checkout before completing your purchase. Discounts cannot be applied after an order has been placed. Only one promotional code may be used per order unless otherwise stated.

Pricing Accuracy

We make every effort to ensure all prices displayed on kikaline.com are accurate. In the rare event of a pricing error, we reserve the right to cancel the affected order and issue a full refund. We will notify you by email if this occurs.

Billing Information

Please ensure your billing information matches the details registered with your payment provider. Mismatched billing information may result in a declined transaction or delayed processing.

Fraud Prevention

To protect our customers and our business, Kikaline reserves the right to cancel any order that appears fraudulent or suspicious. Affected customers will be notified by email and will receive a full refund if payment was already collected.

Refunds

If you are eligible for a refund, it will be returned to your original payment method. Please refer to our Refund and Return Policy for full details on refund eligibility and timelines.

kikaline.com/policies/refund-policy

Contact Us

If you have any questions about payments, charges, or billing, please contact our support team:

Customer service hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. EST