Shipping policy

Thank you for shopping with Kikaline! This Shipping Policy explains how we process and deliver your orders. By placing an order with us, you agree to the terms below.

Where We Ship

We currently ship to addresses within the United States only. International shipping is not available at this time.

Order Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed on weekends or public holidays. During sales, promotions, or holiday seasons, processing may take slightly longer, and we appreciate your patience.

Shipping & Delivery Time

Stage	Estimated Time
Order Processing	1–2 business days
Shipping & Delivery	5–10 business days
Total Delivery Time	6–12 business days

Delivery estimates are not guaranteed and may be affected by weather, carrier delays, or high order volume during peak seasons.

Shipping Cost

We're happy to offer free standard shipping on every order — no minimum purchase required.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update on the carrier's website. If you don't receive tracking details within a few days, feel free to reach out to us.

Shipping Address

Please double-check your shipping address before completing checkout. Kikaline is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you notice a mistake, please contact us within 24 hours of placing your order so we can try to update it before it ships.

Order Changes & Cancellations

Need to change or cancel your order? Contact us within 24 hours of purchase and we'll do our best to accommodate your request. Once an order has entered processing or shipped, we're unable to make changes.

Delayed or Lost Packages

While we work hard to ensure timely delivery, occasional delays can happen due to circumstances beyond our control, such as weather, carrier issues, or peak-season demand. If your package seems delayed or lost in transit, please contact us and we'll help track it down.